12 Oct 2022

Lexus’ global reputation for reliability has been reinforced in the UK with top ranking in the annual What Car? Reliability Survey for a third successive year.

What Car? is a leading consumer champion and car-buying platform in the UK. Announcing the result, the platform declared: “There isn’t an unreliable model in the entire Lexus line-up.”

Almost 25,000 UK owners of cars up to five years old took part in the survey, reporting whether they had experienced any problems with their vehicle and if so, how long they took to fix and the cost of any repairs. Lexus once again emerged as the most reliable brand among the 32 featured in the survey, achieving an overall score of 98.4 per cent.

Remarking on the result, Steve Huntingford, What Car? Editor, said: “That means whether you choose a premium priced or affordable model, you can expect the most exemplary standard of reliability.”

All the Lexus models covered by the survey achieved scores of 96 per cent or higher and four of them were placed in the top three in their class. The CT 200h was the most reliable family car and sixth best-performing model overall with a 99.3 per cent rating; the UX 250h was 10th placed overall and third in the small SUV class on 99 per cent; and the IS was the most reliable among executive models on 98.3 per cent. Completing the clean sweep of success, the first generation NX was described as “virtually bullet-proof”.