Five Years in a Row, The Two Prestigious Awards

20 Mar 2013

 

Toyota Motor Corporation recognises Mohamed Naser Al-Sayer & Sons as one of the top 10 distributors in the world for The Two Prestigious Awards of "Customer Service Excellence" “Outstanding Customer Service Leadership” 

Al Sayer: “The awards we received from TMC for Customer Service are the result of us at MNSS putting our customer’s Satisfaction as our top priority”.
Al Sayer: “The awards we received from TMC for Customer Service are the result of us at MNSS putting our customer’s Satisfaction as our top priority”.

Toyota Motor Corporation recognized Mohamed Naser Al Sayer and Sons Co., the exclusive dealer of Toyota and Lexus in Kuwait for "Customer Service Excellence" and “Outstanding Customer Service Leadership” Awards at a special ceremony held by TMC. In the presence of Mr. Nasser M. Al Sayer Chairman of the Board MNSS and Mr. Mubarak Nasser Al Sayer CEO - Automotive / MNSS, and in honor of the company's outstanding performance, MNSS was awarded with one of the most prestigious awards granted by TMC for The Fifth Consecutive Year by Mr. Norihiro Yoshida - GM- Field Operations TMC Mr. Nasser Mohamed Al-Sayer, assured his faith in Kuwait and its economy, saying: "We are under the patronage of His Highness the Amir Sheikh / Sabah Al-Ahmad Al-Jaber Al-Sabah, and his good government. We will spare no effort to invest in various different areas that will support Toyota's customers at all levels, which in turn will enable us always to be at the expectations and the goodwill of our existing & customers to be for life. 

Mr. Nasser Al Sayer added: “The awards we received from TMC for Customer Service Excellence and “Outstanding Customer Service Leadership” are not only the result of us at MNSS putting our customer’s satisfaction as our top priority, But also to the highly trained employees, state of the art equipment and the best available systems being put at the service of our valued customers. 

Our unique “Best in the Business” staff training program is designed to equip our staff with knowledge and skills to better serve our customers with excellence”. 

Mr. Mubarak Al-Sayer, speech stated: “Since the Chairman Mr. Nasser Mohamed Al-Sayer began the Company in 1954, our Mission has been to be the Best in the Business in Kuwait, and our local research regularly confirms that we are. This alone is a great testimony to the determination and dedication of all our staff”. 

Mr. Mubarak also added: “However, to be recognized as Best in the Business in an International sense by TMC for the fifth year running through these awards adds an extra dimension entirely. The combination of Toyota and Al Sayer has always been strong, and we continue to work hard to make it even stronger than before” 

Mr. Norihiro Yoshida - GM- Field Operations TMC said: "We at Toyota, are still in the forefront of major global companies in terms of successful and superior quest for employing state-of-the-art technology, to insure that we offer our customers the best form of cars and production ". 

In the same context, Mr. Yoshida said: "The award from TMC to MNSS Kuwait is granted as a symbol of our recognition for achieving the highest results which reflect the success of the strategies implemented in achieving the objectives “The customer service excellence and “Outstanding Customer Service Leadership” Awards in Kuwait, and I congratulate you for such outstanding achievements, I would also like to express to you my sincere thanks for your contribution in making MNSS Al-Sayer not only the leading distributor in Kuwait, but one of the most appreciated Toyota distributors anywhere in the world".
 
 
 
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