ALSAYER CAR RENTAL OPENS NEW HEAD OFFICE AND SERVICE CENTER

06 Jul 2021

Strategic Expansion Towards Delivering

Better and Quicker Customer Service

Multi-Level Facility in Ahmadi for Long Term Rental, Spot Rental

Quick Service of Toyota, Lexus, Ashok Leyland, and Hino

Committed to Exceeding Customer Expectations and as part of the strategic expansion of the Group towards delivering quicker service to the growing business sector in the governorate, Al-Sayer Group Holding has opened a brand-new building for Head Office, Sales Operations and Service Center in Ahmadi.

The opening ceremony which was held in full compliance with covid protocols and Ministry of Health guidelines, was attended by Faisal Bader Al Sayer Chairman, Mubarak Naser Al Sayer CEO, Jacob Varghese Senior General Manager for Al-Sayer Car Rental, Sebastian Thomas Deputy General Manager Operations, Basem Hathat Senior Sales Manager, members from Sales and Service team along with distinguished guests from various Government Ministerial Departments and valued business partners.

Faisal Bader Al Sayer welcomed the distinguished guests to the opening ceremony and conveyed his gratitude for their patronage on behalf of the AlSayer Board of Directors.

Growth of Al-Sayer Car Rental - 45 years of Heritage

Mubarak Naser Al Sayer commented “We thank all our customers for choosing us. Since establishing the Company in 1976, Al-Sayer Car Rental has grown to one of the leading companies with high reputation of excellent service and customer care for more than 45 years in Kuwait. While the division grew and the fleet size increased, it was a major challenge to cater the requirements of customers only from our main location in Ardiya. Therefore, we took a strategic decision to expand our operations in Ahmadi. I also thank Car Rental team for their dedication and hard work and wish them best results with the opening of this new facility”.

Al-Sayer Car Rental offers long term leasing and spot rental services across extensive range of vehicles including Toyota, Lexus, Hino Trucks and Ashok Leyland buses. At Ahmadi customers will benefit from outstanding service supported by 100 team members including senior management, sales management, operations management, service team.

New Car Rental Head Office – We Care

Offering better convenience for B2C as well as B2B customers specially from the oil sector, with a total built-up area of 15,000 sq. m, the new Al-Sayer Car Rental building will feature:

  • Office spaces for General Management and Sales operations
  • State of the art Quick service facility with a provision of 20 vehicles at a time and up to 100 vehicles per day
  • Highly trained and qualified Technicians as per Toyota standards
  • Premium customer lounge for Men and Women as per Covid protocol
  • Spacious outdoor Car Parking for customers and visitors
  • Basement levels for safe parking up to 250 new vehicles.

According to Jacob Varghese “As we are the authorized distributors of Toyota, Lexus, Hino, and Ashok Leyland in Kuwait, we became the only car rental company providing scheduled preventive maintenance service as per manufacturer standard along with the best post-rental customer support in Kuwait. This is one of the major factors attracted several foreign companies having subcontract with Oil Sector to Al-Sayer Car Rental & Leasing Company.”

We realized the companies working with the Oil Sector have some special requirements such as quick service as they do not have the luxury to keep the vehicles for maintenance service for a long time because of the Gate Pass issues related to the entry to many vital installations in the Oil sector. Today by opening of this facility, we solved that problem as well” added Jacob Varghese.

Sustainable Solutions

In addition to the above the new building also features sustainable environment friendly solutions such as:

  • Full compliance to covid protocols
  • Large glass panels to utilize natural day light and minimize energy consumption.
  • Entire facility illuminated with latest technology LED light fittings, ensuring minimum energy consumption.
  • Water saving sensor taps throughout the location.
  • Safe methods adopted to dispose waste oil.
  • Advanced technology during the construction in terms of execution methods, high standards of the finishing materials